When it comes to email, there’s nothing Paul’s more passionate about than delivering accessible email experiences to recipients and helping his fellow email marketers, designers, and developers do the same.

This has led him to challenge long-accepted email design and development methods and introduce innovative techniques to make email accessible to all.

HTML typography is his tool of choice in delivering this, a subject on which he’s written about in net magazine, his email Type E:, and has spoken about at events including Litmus Live, Inbox Expo, and of course, the Email Innovations Summit.

He’s put some of those typographic techniques into his book, ‘A Type of Email: A handbook for working with HTML typography in email’, inspiring and informing email marketers, designers and developers worldwide.

Jessica is one part massive email marketing nerd and one part permission-marketing evangelist. She's stimulated ROI in customer- and data-driven marketing for a diverse clientele, including Dairy Queen, Spirit Airlines, Wingstop, Beauty Brands, Hostess, Water.org, Associated Wholesale Grocers, Farmland Foods, Hallmark Baby, Banfield Pet Hospitals, SelectQuote, and Boulevard Brewing Company, among many more.

As an evangelist, Jessica also spread the good word of great email marketing from the stage. Since 2012, she's lead trainings and spoken in front of audiences from dozens to over 300 from Las Vegas to New York City to SXSW Interactive in Austin in 2013. Her passions include good food, good people, and great email marketing.

Bio is forthcoming.

Jen Capstraw leverages a multifaceted background and first-hand experience to deliver email-centric marketing strategy that delivers meaningful decreases in acquisition costs along with boosts in conversion rates and campaign ROI. Jen is currently a Consultant at Adobe where she is a subject matter expert on email marketing, personalization, and cross-channel strategy. In 2016, Jen co-founded Women of Email, an association aimed
at promoting leadership and cultivating professional growth among women in the email space. WoE boasts roughly 600 members to date. Follow Jen at @jencapstraw and Women of Email at @womenofemail.

Jonathan is an email developer at Nest/Alphabet where he and the team focus on making simple, human, and delightful things. This includes building interactive emails to provide a unique and enhanced email experience to their users. Working closely with designers, developers, and test engineers through a defined workflow and framework, they are able to shift the focus from the product to the user. This in turn allows for research, and client testing for the purpose of pushing the envelope and leveraging what is possible in email with today’s web technologies.

Prior to Nest, Jonathan helped build some of the early emails for Google Shopping Express, and bring a mobile experience to emails for Google My Business, and Google Play.

He lives with his wife and 2 year old daughter in San Francisco, Ca.

Lori is a skilled marketer with over 15 years of experience in all facets of direct marketing from traditional channels such as direct mail and telemarketing to digital acquisition. As President of CertainSource she is excited about working with clients to build highly engaged email subscriber databases. Utilizing technology, strategy and marketing expertise Lori is happy to have a hand in the digital acquisition success of CertainSource’s clients.

Prior to joining CertainSource, Lori worked at Affinion Group, a leader in loyalty solutions, where she
developed key fundamentals of marketing including testing, strategy, creative, product development and client management.

Lori has had the privilege of working with clients such as Proactiv, Lancôme, Citibank, Fandango, 1-800 Flowers, Gerber and Priceline.com.

CertainSource is on the forefront of bringing transparency to subscriber acquisition, helping clients optimize for quality and a stronger revenue return. Lori is pleased to be part of the leadership team driving this product in the marketplace.

As CEO of The Relevancy Group, David directs market research and advisory services essential to digital marketing. Direct Magazine said David is “one of the most influential experts in email marketing, if not the most influential.” Co-author of ‘Email Marketing An Hour A Day’, David has held senior level positions at Forrester, JupiterResearch, Apple, Anthropologie and other top brands. In 2017 David was named Email Marketer Thought Leader of the Year by the eec/DMA. David is also the Publisher and Founder of The Marketer Quarterly a digital magazine for marketers by marketers available for free with registration at www.marketerquarterly.com or via the MQ App on Apple, Google and Amazon.

George DiGuido is Head of Email Strategy for About.com. About.com is reimagining the way people find expert advice and answers online. Through its premium vertical brands including Verywell, The Balance, Lifewire and its namesake About.com, we help millions of monthly users answer questions, solve problems, learn something new and find inspiration on topics they deeply care about. Prior to About.com Mr. DiGuido served as the Head of Email Marketing at Airbnb, a trusted community marketplace for people to list, discover, and book unique spaces around the world – online or from a mobile phone. George has also held roles in product development and campaign services at leading email service providers Zeta Interactive and Epsilon Interactive working with key accounts such as Capital One, Chase, GlaxoSmithKline and others. George holds a B.A. in Business Administration from Villanova University with majors in Management Information Systems and Marketing.

Nick is Vice President of Product Marketing at Netcore Cloud where he develops, owns, and executes go-to-market strategies. He evaluates new growth opportunities for the Netcore roadmap, presents thought leadership at industry events, and leads cross-functional teams for product launches and market announcements. Before joining Netcore, he was a product marketing leader at Cheetah Digital, and served for five years as Chief Research Officer and Principal Analyst at The Relevancy Group. Nick earned his BA from Kenyon College, MBA from The University of Washington, and lives in Seattle with his wife and three children.

Jessie is Head of Relationship Marketing for Smule, Inc, a mobile app company working to connect the world through music. Having "worn a lot of hats" at small startups like Homejoy and Hired, she is the definition of full-stack marketer: from coding emails, mapping customer lifecycles, writing copy, and building CRM databases, she loves every opportunity to get scrappy and creative. Before transitioning to the "move fast and break things" world of tech startups in San Francisco, she began her career in non-profits, engaging Zoo and Aquarium visitors to connect to wildlife conservation and endangered species protection.

Handling everything from a local email audience of 20k zoo members to a worldwide user base of 300 million, Jessie has spent the past ten years building email marketing and lifecycle programs from the ground up with whatever resources are available. She believes the lifecycle of every customer should focus from moving a customer from transactional conversions to philosophical connection, no matter if the product is a singing app, a housecleaning service, or a baby panda.

Chris has been a leader in the email and digital marketing space since the late 1990s. He built Hilton’s email marketing division from scratch in the early 2000s and rebuilt Caesars Entertainment’s email marketing division into one of the most advanced, data-driven, adaptive and effective marketing programs in the world. Chris enjoys spending time with his wife (who happens to be the head of digital marketing for a major healthcare company), travelling the world, and going to as many amazing concerts as possible.

Jeanne Jennings is a recognized expert in the email marketing world and a sought-after speaker and author on industry topics. Jeanne has over 20 years of experience in the email and online marketing and product development world.

She is also the Founder of Email Optimization Shop, a consultancy with a direct response approach to digital marketing strategy, tactics and creative direction. They help their clients make their email marketing initiatives more effective and more profitable.

In addition, Jeanne is Chair of the Email Innovations Summit, Las Vegas and General Manager of Only Influencers, a community of email marketing professionals. And she is an adjunct professor teaching digital marketing to students earning their Masters in Integrated Marketing Communications at Georgetown University.

From 2001 to 2016 she wrote a regular column on Email Marketing for ClickZ.com. She is also a regular contributor to her own Email Optimization Shop Blog and the Only Influencers Blog.

A seasoned expert in email abuse and authentication, Eric Johnson currently oversees all email deliverability and compliance operations for GoDaddy Email Marketing. That includes all email communications from GoDaddy transactional and marketing platforms as well as other GoDaddy applications, and thousands of GoDaddy customers. He has also served as product manager for GoDaddy’s email service provider product. Right now, he’s managing GoDaddy’s API-accessible email engine project as it evolves from the ground up.

Kevin Kao currently oversees email marketing for subscription acquisition and provides thought leadership on channel improvement at The New York Times. Prior to NYT, Kevin served as the internal email expert at SiriusXM Satellite Radio - guiding email operations, design & coding, deliverability, and more. He started his career at CheetahMail (now Experian Marketing Services), supporting companies such as American Eagle Outfitters, Vistaprint, H&R Block, Smithsonian, etc. Kevin graduated from Binghamton University with a B.S. in Business Management, with concentrations in Management Information Systems and Leadership.

Sam joined LazBro in 2009 as VP of Technnology. His primary responsibilities include strategic planning, product development and implementation of Email Playground. This also includes overseeing and managing the development of all underlying tools and functionality that power LazBro’s client websites, managing the database structure, implementing all designs for the frontend user interface and configuring and maintaining all server infrastructure.

With over 20 years experience in web development, Sam has been involved in developing countless
web sites and web applications. With extensive experience with PHP, MySql, HTML5, CSS3, Angular and Javascript including JQuery, Sam combines the backend coding skill, frontend development, database management, and a sense for good design that makes him invaluable to the LazBro team.

Chris Marriott is the President & Founder of Email Connect, a consultancy that for the last 10 years has focused exclusively on guiding brands through the ESP and CDP vendor selection process. A 25-year veteran of digital marketing, including well over a decade in email marketing, Chris is a recognized expert in the martech vendor landscape and vendor evaluation process.

Prior to founding Email Connect, Chris served as a tenured executive at Acxiom, building and leading its Global Digital and Email Agency Services team into one of the industry’s top agency services providers.

Additionally, he is a regular speaker and columnist on the changing martech landscape and the RFP process, and is an adviser to several emerging marketing technology companies including AudiencePoint and Shotzr. He holds a BA from Dartmouth College.

Bill McCloskey has been affectionately called The Godfather of Email and since 2003 has been instrumental in driving awareness of the email marketing industry. In 2003 he founded and launched eDataSource, Inc, the first email intelligence company. He began the Email Insider column (the first of the Mediapost “insider” series) and went on to develop and host the Email Insider Summit. He has twice been a finalist for the EEC’s Stefan Pollard Memorial Marketer of the Year award and has been named one of the 50 Marketing Leaders Over 50 You Should Know by CMO Magazine.

in 2010, Bill left eDataSource to launch Only Influencers, the leading and most influential community for email marketing professionals in the world. OI brings together the world's top thought leaders and movers and shakers and hosts discussion lists, meetups, and blogs by leading email experts. In addition, Only Influencers is a vast resource for new people just entering the email marketing industry and is dedicated to the growth of the individual email marketer, the promotion of the companies that drive the industry, and the growth of the email marketing industry as a whole.

 As Program Director, Marketing Research at Acoustic, Loren McDonald’s role is to produce thought leadership content and educate marketers on digital marketing best practices and emerging trends through articles, white papers, benchmark reports, guides, presentations, and webinars.
 
He has written more than 500 articles and delivered more than 350 presentations in 14 countries and 150 webinars. McDonald has 35 years of experience as a consultant, marketing executive and thought leader at companies including IBM, Silverpop, Arthur Andersen, USWeb/CKS, EmailLabs, and Lyris.

Bio is forthcoming.

You should know a few things before reading further. I am an entrepreneur first, and an investor second. I surf, I box, I blog, I am a technology fanatic. I don’t have a filter on my mouth, and I am not working on it. I have had opportunities that don’t matter, such as the being mentioned the prerequisite amount of times in the paper, or listed in the most this, or the youngest that. I have also had opportunities that do matter, like having amazing mentors and working with crazy smart team members. I am the first person in my family to attend college, so I am especially proud of my education.

Connect, engage, and inspire—that is the goal every brand has when telling their story. In order to achieve that goal, the brand story and customer experience have to be cohesive across all customer touch points. From the audiences' desktop, tablet or phone, all the way to interactions with in-store advocates, a brand should be telling the ultimate story in customer experience. It's my job to help make sure that happens.

Currently, I am the Sr. Digital Strategist at Finish Line, working with some of the largest retailers in the footwear, apparel, and accessories industry. I have a keen focus on email marketing, retargeting, reengagement, and acquisition in my current role.

Previously I have held roles in email, inbound, and social media marketing, gaining valuable experiences working with marketing automation software and also working with other large CPG clients.
Outside of the office I serve and volunteer for several organizations that have played a great role in my person and professional development.

Kath lives and breathes email marketing and is one of the World's Top 50 Email Marketing Influencers (Vocus, 2014). As Founder of Holistic Email Marketing, she devotes her time to developing customer-centric ecommerce journeys using a holistic, multi-channel approach. Kath is recognised as one of the UK's leading Email Marketers and heads up training for Econsultancy on Personalisation and Email Marketing. Some of the retail and B2C brands she has either trained or helped are: Bally, Barbour, Paul Smith, Ocado, EE, Dyson, Marks and Spencer, Wallis, Schuh, Co-operative Group, Argos, Next, Asda, Jaeger, Mont Blanc, Expedia, Net-a-Porter, Secret Escapes, George, Dixons, Bookatable, ShopRush, Adobe, Facebook, VisitScotland – just to name a few.

Chuck has over fifteen years of experience in direct marketing, with the last eight focused on email. He has worked in B2C, B2B and the service side for Hyatt, Discover, Paychex and Experian. As the Email Product Development Manager at Hyatt, his main responsibilities are ensuring the ESP and internal systems are working together and looking for ways to improve the email product as a whole. He also is involved in the strategy and execution of loyalty, non-loyalty and transactional programs.

Libby Snead is the Manager, Email Programs at PeopleConnect, the parent company of Classmates.com and Intelius.com. Prior to her time here, she was involved with marketing programs in a variety of industries, from non-profits to tech startups. During her personal time, she serves on the Board of Directors for the Northwest Avalanche Center and can be frequently found with her young son and husband skiing and hiking throughout the Cascade mountains.

Morgan is a recognized thought leader in the email marketing industry. Selected by B2B Magazine as one of four executives in "Who's Who in Email, 2011." Frequently cited in eMarketer, MarketingCharts, and MarketingProfs, Morgan has also been featured in national publications including Fortune, Forbes, Newsweek, and Mashable.

Prior to Trendline Interactive, he spent six years with ExactTarget (Salesforce Marketing Cloud), where he led primary research, and launched their strategic services practice. His focus is on developing complex analytic and technical marketing solutions that drive a high return on investment for clients.

Morgan completed his undergraduate degree at the University of California, Berkeley and attended graduate school at the University of Texas at Austin.

Bio is forthcoming.

John Thies is the CEO and Co-Founder of Email on Acid, a pre-deployment Email QA platform that strives to remove the inherent fear of hitting the "Send Button". He’s a passionate and engaging industry leader who lives, breathes, and dreams in email (seriously). John also serves as the CEO of Cause for Awareness, a recently formed non-profit that empowers other non-profit organizations with digital marketing resources. He resides in Denver, Colorado with his wife and son.

Tim Watson is an email marketing consultant with 14 years experience in email. Providing strategic support to brands, improving results through an analytical process. From small to large – working with complex broadcast and automation programs delivering up to 90 million emails/month. He’s a public speaker across half a dozen countries and twice elected member of the Direct Marketing Association email council.

Micaela Wright is a Sr. Marketing Automation Specialist at Lucid Software, makers of Lucidchart, the popular diagramming application used to create compelling and attractive visual communications. Micaela graduated from the University of Texas at Austin with a B.S. in Advertising and has since taken over management of Lucidchart's 9 million+ database, with duties including trial communication, lead generation and nurturing, as well as conference, webinar, and newsletter communications. She's an avid football and tennis fan and enjoys trying new restaurants each weekend.